PiVille support

Questions, a problem in the game, or something to tell us? Email support@piville-game.com and we'll get back to you.

Common questions

How do I move a hero to a new iPhone or iPad?

On the old device: My Hero → Save your hero, and a grown-up saves it to their email. On the new device: on the first screen, choose I already have a hero and enter the same email.

How do I delete a hero?

My Hero → Delete hero, then the grown-up check. Or email privacy@piville-game.com. See the privacy policy.

Is there anything to buy?

No. Pi is earned by solving problems in the game; it can't be bought with real money.